Payment Methods
At PATRICE FRANSEZ, you can pay safely and easily using a variety of payment methods. The exact payment options available may vary depending on your country, currency and order.
During checkout, the payment methods available for your country and order will be displayed automatically.
CARD PAYMENTS
Depending on your country, you may be able to pay using:
- Visa
- Mastercard
- American Express
- Maestro
- UnionPay
DIGITAL WALLETS
The following digital payment options may also be available:
- Shop Pay
- Apple Pay
- Google Pay
LOCAL PAYMENT METHODS
We offer local payment methods for various European countries. Depending on your location, the following options may be available:
- Bancontact – for customers in Belgium;
- iDEAL | Wero – for customers in the Netherlands and supported markets;
- BLIK – for supported markets;
- MobilePay – for supported markets;
- Klarna – where available for your country and order.
Not every payment method is available in every country. The final payment options will always be displayed automatically during checkout.
KLARNA
When Klarna is available for your country and order, you can select from the Klarna payment options offered at that time during checkout.
Availability, terms and any approval are determined by Klarna and may vary by country and customer.
SECURE PAYMENTS
Payments on patricefransez.com are processed using secure payment technologies and trusted payment providers.
Our website uses a secure HTTPS connection, which means data is encrypted during transmission.
PATRICE FRANSEZ generally does not store full payment card details. Payment information is processed by the relevant payment provider in accordance with applicable security and privacy requirements.
PAYMENT FAILED OR CANCELLED?
Did your payment fail or was the payment process interrupted? Please first check whether the amount has actually been debited from your account before attempting to pay again.
Have you paid but not received an order confirmation? Please contact us and, where possible, include your name, email address and payment reference.
REFUNDS
Where a refund applies, it will generally be issued using the same payment method used for the original order.
The processing time after a refund has been issued may vary depending on the bank, card issuer or payment provider.
More information about returns and refunds can be found in our Return and Refund Policy.
QUESTIONS ABOUT PAYMENTS?
Do you have a question about a payment or are you experiencing problems during checkout? Please contact us via our contact page or send an email to info@patricefransez.com.